Resources

Expand your sales and marketing knowledge

How established businesses actually generate enquiries. No gate, no email wall.

FIG 1.0 NTS ENQUIRY 1.1 ENQUIRY 1.2 ENQUIRY 1.3 ENQUIRY 1.4 ENQUIRY 1.5 The director one diary Order the constraint The director bottleneck

The director bottleneck

Why director-dependent sales is the ceiling on every business that has stopped growing

Guide

FIG 2.0 NTS Quote sent 1 WK — NO CHASE 3 WKS — SILENCE 6 WKS — DEAD Chased a yes or a no The quote graveyard

The quote graveyard

What happens to a quote after you send it, and why nobody measures it

Guide

FIG 3.0 NTS Likes cannot be banked Orders tagged to source The marketing ROI myth

The marketing ROI myth

Why social posting does not sell capital equipment, and what actually does

Guide

FIG 4.0 NTS Minutes next day interest, by time to first response The first five minutes

The first five minutes

Why the first five minutes decide who wins the enquiry

Guide

FIG 5.0 NTS booked calls, one month 5 in 10 unmanaged 8 in 10 managed The no-show problem

The no-show problem

Why no-shows are not bad luck, and how show-up rate becomes a managed number

Guide

FIG 6.0 NTS One product Line down Tender due Supplier failed No capacity Costs rising The urgent circumstance

The urgent circumstance

Why your advertising talks to an industry when it should talk to a situation

Guide

FIG 7.0 NTS Day 0 the call Wk 2 useful, short Wk 6 their objection Wk 12 still there Order month 4 everyone else went quiet here After the first no

After the first no

Why the money is in what happens after the buyer says not yet

Guide

FIG 8.0 NTS Enquiries Answered Booked Quoted Won the leak — fix here first noise until the leak is fixed Find the leak first

Find the leak first

How to find where your pipeline actually leaks before spending more on ads

Guide

FIG 9.0 NTS 1 Capture 2 Respond 3 Qualify 4 Quote 5 Chase 6 Reopen 7 Measure weekly runs every week, without the director The seven-step system

The seven-step system

The seven-step back-end selling system

Guide

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