Service · Custom automation

For the workflow only your business has

The standard build automates the commercial process every firm shares. This is for the workflow that is specifically yours: the quote that takes an engineer an hour to price, the tender documents, the service desk drowning in the same forty questions.

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★★★★★ Rated 4.9 / 5 ·40+ UK businesses·£10M+ client revenue

£10M+
Revenue generated for clients
40+
UK businesses built for
60+
Average monthly leads per client

Built for

EverflowAMS RoboticsFlexipolExplode Social MediaExperiencegiftCGS DirectRangeking
Where they earn their keep

The hours hiding in your week

Quoting

A senior engineer pricing routine configurations that follow rules a system could hold.

Drafted in minutes, checked by the engineer
Documents

Tenders, specs and compliance paperwork read line-by-line by someone expensive.

Summarised and flagged automatically
Repeats

The same forty questions answered by phone and email every single week.

Answered instantly, escalated when real
How it works

Boring, reliable, and under your control

No moonshots. We automate the repetitive, rule-bound work that eats skilled hours, with a human approving anything that matters and a clear line the agent never crosses.

Built around one named workflow, not a vague ambition

Human approval on anything customer-facing or commercial

Runs inside the tools you already use

Escalation rules you set, in writing

Measured in hours returned, reviewed monthly

Documentation, so it is never a black box

What usually goes wrong

The objections, and what we actually do

What you’re thinking

AI makes things up.

It does, when it is asked open questions with no source material and no checks.

What we do

Narrow scope, grounded answers, human sign-off.

Each agent works from your documents and your rules, on one job. Anything uncertain is escalated to a person rather than guessed.

What you’re thinking

Our processes are too messy to automate.

They are messy because they live in people’s heads, which is exactly the problem.

What we do

Documenting the process is step one.

Half the value is that the workflow finally gets written down. Sometimes that alone fixes it and no agent is needed. We will say so when it does.

What you’re thinking

This feels like replacing staff.

A real worry with a loyal, long-tenure team.

What we do

It replaces the part of the job they hate.

The engineer stops re-typing quotes and goes back to engineering. Nobody we have built for has cut heads off the back of it. They have stopped burning them out.

The build

What happens, in order

1

Pick the workflow

One process, chosen because it eats the most skilled hours.

  • Process audit
  • Hours measured
2

Document and design

The rules, the sources, the approval points, the never-cross lines.

  • Rules
  • Sources
  • Guardrails
3

Build and test in parallel

The agent runs alongside the human process until its output is trusted.

  • Parallel running
  • Accuracy review
4

Hand over and measure

Live, documented, and reviewed monthly in hours returned.

  • Handover
  • Monthly review
Your team

The senior operators on your build

A small senior team, not a pyramid. You will know everyone on this list by name within a fortnight.

S

Senior account manager

Runs the audit, sets the scope, stays on the account.

S

Systems lead

Builds the CRM, the routing and the chase sequences.

M

Media buyer

Runs Google and Meta to one number: cost per qualified enquiry.

O

Outreach lead

Researches and writes the outbound, one company at a time.

C

Copy and creative

Writes the ads, the pages and every sequence the system sends.

Ready?

Find out which workflow is worth automating

The audit includes a straight look at where skilled hours go. Usually one workflow is the obvious answer. It starts with a call.

★★★★★ Rated 4.9 / 5 ·40+ UK businesses·£10M+ client revenue

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