Book a call Most agencies spend three months “onboarding” while your flows keep bleeding. We build you a brand new email channel (strategy, copy, design, flows) done for you, live in 14 days.
★★★★★ 100% satisfaction rate ·40+ brands ·£10M+ tracked ·Managed risk-free until you see an uplift in email revenue.
A senior strategist sold you the pitch, then a junior ran the account. Replies slowed, reports filled with vanity metrics, and you spent hours chasing your agency for work you’d already paid for.
Your ads are working. Your retention is leaking. Broken triggers, dead links, emails that stopped sending months ago, while your list sits idle.
The biggest selling weeks of the year are on the horizon. CAC is rising. And email, the margin that makes your acquisition survivable, isn’t launch-ready.
You don’t need another onboarding. You need the channel live: that’s how email gets to 30-40% of total revenue, and how you stop renting customers from Meta and start owning the customer relationship.
Built for DTC brands on Shopify or Shopify Plus doing £500k+ a year. Everything below comes from your brand and your data: this is the structure, not a template.
Between 12 and 16 bespoke flows. Welcome, browse, cart, checkout, post-purchase and win-back, built with your business and objectives in mind, not the generic flows that assume every customer is the same.
Copy for every send. Every email and SMS written for your brand, not the generic AI slop that burned you last time.
Sign-up capture rebuilt. Forms, offers and the welcome journey behind them, tuned to each acquisition channel instead of one pop-up gathering dust.
Strategy & voice. A retention strategy and brand voice guide built from your data, never copy/pasted between completely different brand archetypes.
A world-class design system. So every send looks like your brand, every time.
Segmentation, triggers & list hygiene. Granular data collection with recency and frequency segmentation, so campaigns stop being blasted to the whole list, plus a proper clean so you stop paying Klaviyo for ghost contacts who never open or buy.
A 90-day launch calendar. So the momentum doesn’t stop at handover. Plus a recorded walkthrough, with every asset in your account, owned by you.
We take a limited number of rebuilds at once, so a senior operator, not a production line, runs every sprint. The clock starts the day we have account access. One fee, not a retainer, and how results get measured is agreed in writing before we build: we carry the risk, not you.
+166% email revenue in 30 days 
A rebuilt flow stack and a real campaign engine turned a discount-dependent list into the most profitable channel the brand owns.
Read the case study →
£350,291 in 60 days 
A British watch brand spending heavily on Meta with nothing supporting retention. A proper calendar and real segmentation did what the weekly discount blast never could.
Read the case study →Days 1–3. We get inside your data, brand and customers, then lock the strategy, voice and flow architecture.
Days 4–11. Copy, design and flows built in parallel by our team. You review as we go, not in one big reveal.
Days 12–14. Everything QA’d, switched on and handed over in a recorded walkthrough.
Live in 14 daysReally. The trade-off isn’t quality. It’s that the scope is fixed and the sprint plan is non-negotiable. We’ve run this sequence enough times to know exactly what happens on which day, and that discipline is what makes 14 days possible. It’s powered by Cadence OS, our proprietary AI operating system, which does the heavy lifting on research, copy and build so our senior team moves faster without cutting corners.
Account access on day one, a deep-dive call in the first three days, and fast feedback at two review points. We designed the sprint around busy founders: reviews happen async and nothing waits on a meeting.
Between 12 and 16 flows across pre and post-purchase, fully bespoke and built around your brand instead of a copy/paste strategy. That covers welcome, browse abandonment, cart, checkout, post-purchase and win-back, plus SMS where you have consent.
No. If something is already working, we rebuild the design only, so your full set of emails matches our new world-class design system. Even when your metrics are already decent it’s still an upgrade: everything is consistent, on-brand, and nothing is switched off until its replacement is live.
You own everything, and the 90-day launch calendar tells your team exactly what to send next. Most brands move onto our Managed Email & SMS service so the team that built the channel keeps running it, managed risk-free until you see an uplift in email revenue.
Book a call and we’ll find the single biggest leak in your retention channel. And if we work together, the risk sits with us: one fee, not a retainer, managed until you see an uplift in email revenue.
★★★★★ 100% satisfaction rate ·40+ brands helped·£10M+ revenue generated
“They'd found us more revenue before we'd even signed anything. The call alone was worth it.”Callum, CGS Direct
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